Health literacy is about understanding the different aspects of your healthcare. This includes understanding the forms you are filling out when visiting a healthcare provider and understanding the mathematical concepts like calculating or understanding your cholesterol and blood sugar levels, measuring medications, and understanding nutrition labels.
As these concepts vary widely by the patient and condition, we encourage you to discuss in depth with your physician and pharmacist to make sure you are in full understanding.
One of the most important parts of healthcare literacy is understanding HIPAA. HIPAA stands for Health Insurance Portability and Accountability Act of 1996. Here at the urgent care, or at any healthcare facility, it is mandatory to have a patient sign the HIPPA agreement as it is part of their protection and understanding what their care entails. HIPAA states that we, as your healthcare provider, will do the best we possibly can in keeping your healthcare information private and safe. We will share pertinent information with your insurance provider, or with others only if you sign a medical release form. The form is available for you to read whenever you sign in as a new patient, or just ask for a copy of HIPAA whenever you come in!
PCP, or Primary Care Physician, is who you would see most often. They are the ones who will have a continuous interaction with you and keep track of any long-term ailments you may have. They are typically the lowest cost option for healthcare.
Urgent Care is where you go when your primary care physician is unavailable. We see simple cuts that may need stitching, colds or coughs, urinary tract infections (UTIs) and similar things like that. For a full list of what we can handle, take a look at either our Urgent Care at Peachtree or Urgent Care at Druid Hills website. Urgent Care typically is a bit more expensive than a PCP, but much less expensive than the Emergency Room.
ER/ED is the Emergency Room or Emergency Department. They are there for life-threatening emergencies. So for symptoms of a heart attack or stroke, go straight to the ER or call 911 to get assistance quickly! They are the most expensive healthcare option and waits can be quite long. If it isn’t life-threatening, wait to see your PCP or come into urgent care. While no urgent care in Atlanta is 24 hours at this time, our Peachtree location is open until 10:30 pm each night and opens up at 9am during the week, 10 am on the weekend. The Druid Hills location differs is open from 9am until 10pm Monday through Thursday, 9am until 8pm on Friday and 10am until 6pm on weekends.